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When will I receive the rent?
We process owner statements on approximately the 15th and 25th of each month. The processing date may be a day or two earlier or later depending on weekends and holidays. Since we pay via direct deposit into your bank account, it will usually take 2-3 days for the monies to actually appear in your bank account. For some reason, bank electrons do not travel after business hours, on weekends or on holidays.
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Do I have to allow pets in my rental property?
No, you do not have to allow pets in your property. However, approximately 60% of all U.S. households have a pet. Therefore, if you will not allow pets, you are immediately eliminating over half of the potential residents for your home. If you choose not to allow pets in your property, you can expect a longer vacancy period.
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If I allow pets, can they be kept outside only?
Obviously, there is no way to monitor or enforce this. Our recommendation is that if you allow pets, assume they will be inside the property.
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Do I have to allow service animals in my rental property?
If an applicant has a service animal and can provide proof of the need for a service animal, the animal is not a pet by federal law and it must be allowed, again per federal law.
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What if my tenant does not pay rent on time?
Rents are due on the first and late on the second. If the tenant doesn’t pay by 5:00 p.m. on the third, the “5 Day Notice to Pay or Quit” is sent on the fourth. This is the first step in the eviction process. This letter is usually enough to encourage most tenants to pay, but if not, we then continue to move forward with the eviction process.
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How long does an eviction take?
Because we carefully track who has not paid rent each month, an eviction for simple non-payment of rent typically takes between 30 and 45 days in Pima County, depending on court date availability.
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What if my tenant contacts me directly?
Although this rarely happens, it has happened. If this were to happen, simply refer the tenant back to us and we will work with the tenant to address any concerns.
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I keep receiving HOA violations for my rental house, is the tenant trashing my house?
In nearly all cases, the answer to this is “no.” The three most common HOA violations are weeds, trash cans and parking. Plus, some HOAs are very nitpicky. So more times than not, it is a minor infraction that is being cited by the HOA.
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My house is currently vacant, do I have any inquiries?
When a property is vacant, we closely monitor the level of activity we are receiving in terms of phone calls, emails and showings. If we feel we need to make an adjustment to the rental rate or we have recommendations to share with you, we will contact you. In the mean time, you can contact your property manager at anytime to get an update.
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What if my tenant moves out and causes more damage than the security deposit will cover?
If this happens, we will be in touch with you to discuss your options. The first order of business will be to return the property to rent-ready condition. The next step will be to decide to go to court and obtain a judgment or take the tenant straight to collections. Typically, our recommendation is the latter.
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How do I get my 1099?
We will mail a 1099 to you each year. No action will be required on your part.
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How do I schedule a visit to my property?
If you wish to visit your property while it is occupied, we are happy to coordinate that. Please contact us at least 8 days prior to your intended visit date so we can provide the tenant with proper legal notice.
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What is a landlord agreement?
Landlord agreements are documents used by utility companies to transfer utility services from the tenant back to the owner when the property is vacated. They also save the property owner from paying the connect and disconnect fees that would result if the landlord agreements were not put in place.
